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Case study03

Cat Behaviour Support

A site for a Toronto cat behaviour consultant that explains her work before it asks anyone to book.

Piece 03catbehaviour.ca
Cat Behaviour Support site on a phone
Sector
Feline behaviour consultant
Location
Toronto, Ontario
Year
2026
Built on
Next.js 16 + React 19
Piece 03catbehaviour.ca
Cat Behaviour Support homepage: feline behaviour support grounded in understanding
The brief

Behaviour work goes well when it starts with the whole picture: the cat's history, the home, the routine, a recent vet visit, and in most cases video. Arianna needed a site that gives worried owners a calm first impression, is clear about what behaviour support can and can't do, and collects that picture before the first session instead of during it.

What I built

Her philosophy, a plain list of what she does and what she doesn't, and a four-step process all come before a price. Consults are laid out as three tiers, each saying what kind of case it suits, with the medical clearance she requires before booking. Each tier's Book button opens a 13-section intake form with that tier attached, collecting the cat's history, home layout, routine, up to three photos or videos, and the acknowledgements she needs. Submissions land in her inbox through Resend with spam filtered out. Eight articles, a page for rescues and adopters, and her credentials round it out.

  • Next.js 16
  • React 19
  • TypeScript
  • Tailwind 4
  • Resend

By the numbers

  • 95Lighthouse performance, desktop
  • 100Lighthouse accessibility, desktop
  • 0Cumulative layout shift

Lighthouse desktop preset, measured September 2026. Numbers move, so run your own.

Under the hood

Worth pointing out.

  1. An intake built for behaviour work

    Thirteen sections, from household setup and litter box details to feeding, routine, and what success would look like, with a 1 to 5 severity scale and room for photos and video. The first session starts with the whole picture.

  2. The chosen tier rides along

    Each consult tier's Book button opens the intake with that tier attached, so the email Arianna gets already says which plan the client picked. Nothing for the client to fill in twice.

  3. Clear about the limits

    What she does and what she doesn't sit side by side on the homepage, and booking requires a vet rule-out wherever a behaviour could be medical. Clients know where behaviour support ends before they pay for it.

  4. Credentials under the hero

    Her credential badges sit in a band right under the opening screen, with a full certificates page behind them.

  5. A cat that walks the page

    A line-art cat stalks along the bottom of the screen as you scroll, and the booking buttons knead their paw and meow on hover. Both switch off for reduced motion, and the cat sits out small screens.

  6. Help before the booking

    Eight plain-language articles on litter box trouble, fighting cats, anxiety and more, a page for rescues and adopters, and a short contact form for anyone not sure where to start.

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On screen · desktop and phone
On screen · desktop
Cat Behaviour Support: the 'You're in the right place if' checklist, then the What I do and What I don't lists
Cat Behaviour Support site on a phone
The same site at phone width
Start a project

Let's buildyours.

Tell me what your business does and what you need. For a website, I'll reply within a day with a tier, a timeline and a price. If you don't write back, I won't chase you.

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